Terms and Conditions
Welcome to Kalidus IT Services Ltd, your premier provider of outsourced IT services and solutions. By using our website, purchasing our products, or engaging in any business dealings with us, you agree to comply with the following terms and conditions:
Acceptance of Terms:
By accessing our website, procuring our services, or acquiring our products, you acknowledge that you have carefully read, understood, and agree to be bound by these terms and conditions.
Services and Products:
Kalidus IT Services Ltd offers a comprehensive range of IT services, including but not limited to software development, IT consulting, network management, cloud services, and cybersecurity. We also supply and install various IT equipment and hardware components. The specifics of the services and products will be outlined in the relevant agreements or invoices.
Order Placement and Acceptance:
All orders placed via our website or other communication channels are subject to acceptance. We reserve the right to accept or decline any order at our sole discretion. Upon acceptance, we will provide confirmation and further details regarding delivery, installation, or implementation schedules.
Pricing and Payment:
The pricing for our services and products will be set out in the relevant proposals, agreements, or invoices. You agree to comply with the payment terms stated in the invoice or agreement. All prices are quoted in British Pounds (GBP), unless otherwise explicitly stated.
Delivery and Installation:
We will endeavour to deliver our products and complete service installation or implementation within the agreed timeframe. However, unforeseen circumstances may lead to delays, in which case we will notify you promptly of any changes to the schedule.
Intellectual Property:
All intellectual property rights associated with our services, including software, applications, or bespoke solutions, shall remain the exclusive property of Kalidus IT Services Ltd or its licensors. You are granted a limited, non-exclusive, and non-transferable licence to use the provided software or solutions for their intended purpose only.
Data and Privacy:
Kalidus IT Services Ltd is committed to safeguarding your privacy and protecting your personal and sensitive data in compliance with the applicable data protection laws. For more details, please refer to our Privacy Policy, which outlines how we handle and process your data.
Warranty and Support:
Kalidus IT Services Ltd warrants that the IT equipment provided will be free from defects in material and workmanship for the period specified in the product documentation or agreement. Our services will be provided with reasonable skill and care. Should you encounter any issues, please contact our support team for assistance.
Limitation of Liability:
Kalidus IT Services Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or products. In no event shall our liability exceed the total amount paid for the specific services or products.
Indemnification:
By using our services or products, you agree to indemnify and hold Kalidus IT Services Ltd, its employees, and affiliates harmless from any claims, losses, damages, liabilities, or expenses arising from your use of our services or products, or any violation of these terms and conditions.
Termination:
Either party may terminate an ongoing contract or agreement with prior notice if the other party breaches any material term or condition set out herein.
Governing Law and Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in England and Wales.
Amendments:
Kalidus IT Services Ltd reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of our services or products after such modifications will constitute your acceptance of the revised terms.
If you have any inquiries or concerns about these terms and conditions, please do not hesitate to contact us at hello@kalidus.com or on 01904 952 265.