Privacy policy.

Privacy Policy: Kalidus IT Services

At Kalidus IT Services, we are committed to protecting your privacy and ensuring transparency in how your personal information is managed. As a provider of IT support, managed IT services, and cybersecurity solutions, safeguarding your data is a top priority. This privacy policy outlines how we handle your information responsibly and in compliance with relevant regulations.

1. Information We Collect

We collect only the essential information required to provide our services, including:

  • Name

  • Address

  • Email address

  • Phone number

We avoid collecting unnecessary data and ensure that any information we hold is relevant to maintaining and supporting your IT systems.

2. Why We Collect Your Information

Your personal data enables us to deliver exceptional service tailored to your needs, including:

  • Providing IT support and maintenance.

  • Communicating effectively to resolve technical issues.

  • Ensuring your systems remain secure and operational.

3. How We Use Your Data

Your information is securely processed by our team in the UK. For hosting and maintenance purposes, we use servers located within the European Union, complying with GDPR standards to ensure the highest levels of security and privacy.

4. Retention of Your Data

In line with UK tax regulations, we retain certain data for a minimum of six years. However, we will not store your information for longer than necessary and strictly limit its use to supporting your IT infrastructure.

5. Communications and Marketing

With your consent, we may use your contact information to share updates, offers, or insights into our IT services, cybersecurity solutions, and network management options. You can opt-out of these communications at any time.

6. Your Rights

As a valued customer, you have the right to:

  • Access your personal data.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your data, subject to legal obligations.

We are committed to ensuring that your rights are respected and that your data remains accurate and secure.

7. Exercising Your Rights

For any data-related inquiries or requests, contact us at:

We are here to address your concerns promptly and professionally.

8. Complaints and Regulatory Oversight

If you have concerns about how your data is handled, you may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/. The ICO ensures compliance with data protection regulations in the UK.

Our Commitment

At Kalidus IT Services, we prioritize the security and privacy of your data. Whether you rely on us for business IT support, managed IT services, or cybersecurity solutions, you can trust us to handle your information responsibly and in accordance with legal standards.

For further information, please feel free to reach out to our team. We are always ready to assist you.