Struggling with slow computers or software issues at home?

Kalidus IT Services is here to help.


At Kalidus IT Services, we specialise in resolving general computer issues for home users, providing solutions tailored to your needs. Whether it’s a sluggish system, frustrating software glitches, or a hardware fault, our experienced team ensures your computer is back to peak performance quickly and efficiently. With friendly and professional service, you can trust us to get the job done right the first time.

Our Services

  • A slow or freezing computer can make even simple tasks frustrating. We’ll perform a detailed assessment to identify the root cause—be it outdated software, lack of memory, or an overloaded hard drive. Once identified, we’ll optimise your system, upgrade components where necessary, and ensure it runs at top speed, making everyday use enjoyable again.

  • Frequent software crashes or error messages can disrupt your workflow and cause unnecessary stress. Our experts will troubleshoot your system, pinpoint the source of the problem, and apply fixes that restore stability and reliability. From operating system repairs to third-party application issues, we’ve got you covered.

  • Faulty hardware can significantly impact your computer’s performance. If you’re dealing with a noisy fan, an unresponsive hard drive, or a power supply that won’t cooperate, we’ll perform the necessary repairs to get your device running like new. Additionally, we offer advice on upgrades, such as increasing RAM or replacing your hard drive with a faster SSD, to enhance your system’s longevity and speed.

  • Malware and viruses don’t just slow your computer—they can compromise your security and put your personal information at risk. Our virus and malware removal services are thorough, ensuring your system is completely clean. We’ll also install robust antivirus solutions and provide practical advice to keep your computer safe in the future.

  • Losing valuable data can be distressing, whether due to accidental deletion, a hard drive failure, or system corruption. Our data recovery specialists use advanced tools and techniques to retrieve your files wherever possible. Whether it’s documents, photos, or other important data, we’ll do everything we can to recover it for you.

Why Choose Kalidus to help with your Home Computer Issues?

At Kalidus IT Services, we pride ourselves on delivering exceptional support for all your computer needs. With years of experience, a deep understanding of technology, and a genuine commitment to customer satisfaction, we’re your trusted partner for resolving computer issues at home.

— Chris Johnson, Managing Director

  • "The team is always quick to respond and resolve any issues we face. Their professionalism and ability to explain complex solutions in simple terms have been invaluable. We feel completely supported knowing they are just a call away."

    – J.W. - Operations Manager, Financial Services

  • "Their service is second to none. From the initial project setup to the ongoing support and maintenance, they’ve been proactive and incredibly thorough. It’s been great to find an IT provider that can do it all."

    – L.M. - Director, Retail Industry

  • "We’ve been impressed by the expertise they bring to every task. They not only fix problems but also offer advice that helps prevent them in the first place. Our business has run much more smoothly thanks to their support."

    – R.P. - Manager, Hospitality Sector

  • “Kalidus IT Services have transformed how we manage our IT. Whether it’s a small query or a complex project, they handle everything with ease, giving our staff peace of mind to focus on their work.”

    – K.T. - Office Manager, Legal Services

  • "Having them on hand has been great for us. Their ability to anticipate our needs and offer tailored solutions has saved us so much time and stress. We couldn’t imagine running our business without their support."

    – P.L - Partner, Accountancy Firm

  • "We’ve worked with several IT providers over the years, and none come close to their level of service. Their attention to detail, clear communication, and willingness to go above and beyond have made a huge difference for us."

    – D.M. - General Manager, Property Sector

  • "From the very start, Kalidus has been attentive, approachable, and incredibly knowledgeable. They make IT feel easy, which has freed up so much of our time to focus on other aspects of our business."

    – S.H. - Founder, Creative Studio

  • “Kalidus have become an integral part of our business, providing reliable and proactive support every step of the way. Their ability to adapt to our specific needs and consistently deliver excellent service is truly commendable."

    – V.R. - Managing Director, Healthcare

Minimalist white gaming setup with monitor, anime wallpaper, RGB PC, keyboard, mouse, and decorative plant.
Hand installing RAM on a computer motherboard with a screwdriver.

How Much Does It Cost to Fix a Computer Issue?

Our services start at £80 per hour, including VAT. Before beginning any repairs, we’ll assess your issue and provide a detailed quote. This transparent approach ensures you’re fully informed about the costs and options available.

How Long Will the Repair Take?

The time required depends on the nature of the issue. Simple repairs can often be completed within a few hours, while more complex problems may take longer. We’ll give you a realistic timeframe and keep you updated throughout the process to ensure you’re never left wondering.

Do I Need to Bring My Computer to You?

We offer flexible support options to suit your needs. For minor issues, we provide remote assistance, allowing us to resolve problems without the need for a visit. For more complex repairs, we can arrange a convenient home visit or provide drop-off services at our location.

Is My Data Safe During Repairs?

Your data security is our top priority. We use secure methods and best practices to safeguard your personal information during the repair process. If necessary, we’ll back up your data to ensure nothing is lost. Rest assured, your privacy is always respected.

Do You Provide Advice on Preventing Future Issues?

Yes, after resolving your issue, we’ll offer practical tips to help you avoid similar problems in the future. From maintaining software updates to recommending antivirus programs and optimising settings, we’ll ensure your computer remains in top condition.

Can You Help With Mac Computers as Well?

Yes, we have expertise in both Windows and macOS systems. Whether you’re dealing with issues on a PC or a Mac, our team has the skills to diagnose and fix the problem efficiently, ensuring your device runs smoothly again.

Contact us today for a free consultation!

Contact Kalidus to discuss how we can help you.

We’re here to help and no question is too big or small.

hello@kalidus.com
01904 952 265