How We Helped a Growing Business Overcome Frustrating File Issues with a Reliable Solution
At Kalidus IT Services, we specialise in making IT simple for businesses. One of our long-time clients, SB, came to us with a problem that many growing businesses face. When their team was smaller, they used a cloud storage system to manage their files. At the time, it worked adequately for their needs. But as the business grew and more people started accessing the system, things began to go wrong.
The Problem: Files That Wouldn’t Sync
SB’s team kept running into issues where their files just wouldn’t sync properly. They’d get stuck, and no matter how much troubleshooting they did, the problems kept coming back. This made work frustrating and slowed everyone down.
With more staff relying on the system, they needed something better. They wanted:
A setup that could handle multiple team members without breaking down.
A system that worked both in the office and remotely.
A way to keep their important data secure.
Something cost-effective and built for the long term.
The Solution: A System That Works for Everyone
After discussing their needs, we helped SB move to a new solution that was reliable, secure, and easy to use. Here’s what we put in place:
A Central File Hub: We installed a server at their office that acts as a central hub for all their files. Everyone on the team can now access the files they need, without delays or syncing problems.
Backup Drives for Safety: To make sure their data is always safe, we set up a backup system. This includes secure drives that can be swapped out and stored off-site, so there’s always a recent copy of their files.
Access from Anywhere: With a secure connection set up, their team can access files from home or on the go, as easily as if they were in the office.
Built-In Security: All files on the server and the backup drives are encrypted. Strong passwords were configured across the system to add another layer of protection.
Detailed Security Documentation: After configuring the system, we compiled all essential information into a security document. This included details on passwords, user access levels, and backup procedures. We shared this documentation with the client, giving them a clear reference to use going forward.
How We Made It Simple
To ensure everything ran smoothly, our team:
Worked with the building’s IT team to set up the internet connection required for their new system.
Configured the server, created user accounts, and set up permissions so everyone had access to the right files.
Set up all team computers to connect automatically, whether working from the office or remotely.
Implemented an easy system to monitor backups, ensuring they’re always up to date and secure.
The Result: A Stress-Free Setup
With their new system in place, SB’s team no longer worries about syncing problems or losing important files. Their setup is secure, reliable, and designed to grow with their business. Staff can now focus on their work, whether they’re in the office, at home, or on the move. Plus, having detailed security documentation on hand ensures they are well-prepared to manage their system in the future.
Your Business Could Be Next
If you’re struggling with slow systems, file syncing issues, or outdated IT solutions, Kalidus IT Services can help. We provide tailored IT systems that are simple to use, scalable, and secure—giving you peace of mind to focus on growing your business.
📞 Call us today on 01904 952 265
📧 Email us at hello@kalidus.com
🌐 Visit our website: www.kalidus.com
Let us take the hassle out of IT so you can get back to doing what you do best. Get in touch now to book a free consultation and find out how we can make IT simple for your business.
